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MANAGEMENT INFORMATION SYSTEMS


Good management information systems (MIS) can enhance greatly the effectiveness and efficiency of university and college managements. Bad systems have the potential to wreck the entire institution. The introduction or development of MIS therefore needs to be planned and introduced very carefully, taking account of the risks and benefits involved.

In our approach to MIS, we begin by focusing on the actual information required by managers at different levels - in faculties, in the university's central administration, in Government Ministries. Do they all need the same information? Do they all need it at the same time? What information do they really need to take decisions? Do they know what the cost of obtaining the information will be?

MIS should not simply replicate flows of paper-based data with flows of digital data. The opportunity should be taken to look at data and information (analysed data) needs across the organisation, and ensure that the right people have the right data at the right time. An integrated system will mean that data entered once - a student's personal details, for instance - are then available to all other authorised users, and do not have to be obtained separately by the Registry, the Finance Office, the Library and so on.

Universitas has worked on MIS issues in higher education at both national and institutional levels in several countries. Our consultants bring not simply technical knowledge, but an understanding of the wider management issues at stake.


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